Timesofummah.com – The hotel is a place that is not foreign to the community. It can be said that the hotel can become a second home for some people.
Especially for those who often travel out of town for a reason. However, what is its meaning and characteristics? This article will discuss the definition of hotels and their characteristics, types of hotels, types of hotel occupancy and their classification.
Understanding Hotels and Their Characteristics
Hotel is a building, or company that will provide a service. Generally, the services offered by hotels are in the form of lodging. However, there are many more services that a hotel can offer.
Such as providing a variety of food and drinks, making a restaurant or cafe, it can be used to hold an event, and so on. All facilities in the hotel will be intended for visitors. Hotel is a place that is often used for someone to stay or rest. As for tourists in a tourist area.
Understanding Hotels According to Several Sources
Understanding the hotel can be obtained from various sources. The sources of the definition of the hotel are selected and
adapted to conditions in Indonesia. In addition, it is also combined with the history that forms the word hotel. The following is the definition of a hotel according to several sources:
1. KBBI (Big Indonesian Dictionary)
According to the KBBI, a hotel is a building with rooms that are rented out as a place to stay and a place to eat for people who are on their way. Hotel is a form of accommodation that is managed commercially, provided for everyone to obtain services, lodging, eating and drinking.
2. Oxford Dictionary
The definition of a hotel in the Oxford dictionary is a building where people live. These people generally only stay for a short time. Besides, hotels are where people will pay for rooms. The room paid for will be used, sometimes it will be used for meals.
3. Decree of the Minister of Tourism, Post and Telecommunication No. KM 94/HK103/MPPT 1987
Hotel is a type of accommodation that uses part or all of its property, the hotel will provide services such as services for lodging, provision of food and beverages, and other services intended by the general public. The hotel will be managed commercially.
4. Decree of the Minister of Transportation No. PM.10/PW.301/Phb-77
Hotel is a form of commercially managed accommodation. The hotel is a four t provided for everyone who needs services. Such as lodging services, food services and beverage services.
5. American Hotel & Motel Association
A hotel is a place that provides several things. Such as lodging, food and drinks. A hotel will provide various services that will be rented out to guests who come. Especially for those who decide to stay temporarily at the hotel.
6. Endar Sri, 1996
Hotel is a building which is managed commercially. The hotel will be used to provide lodging facilities to the general public. The facilities used include facilities for luggage services, food and drink service facilities, hotel furniture facilities, hotel decoration facilities and services for washing clothes.
7. Lawson, 1997
Hotels are facilities used for public residence for tourists. The hotel will provide services in the form of room services, food and beverages, as well as accommodation services. However, if you want to experience these services, the hotel user must pay for it.
Based on some of the definitions above, it is possible to find several key words that have formed the overall understanding of the hotel. Hotel has the meaning of a building or part of a building or house that is fairly large in size. Hotels are generally referred to as accommodation buildings.
The hotel will provide lodging services that can be used as a place to rest for a while. Not only that, the hotel will also provide services in terms of food and beverages. If you need an additional service, the hotel will also provide this additional service. The hotel is something that is managed commercially.
Hotel characteristics are special traits that exist within the hotel industry. This special nature will not be shared by other industries. The characteristics of the hotel are things that must be clearly understood, before making a development plan or hotel building.
This is because hotel buildings are built based on the nature or character of the hotel industry itself. What are the characteristics of the hotel? Here’s the explanation:
1. Capital and labor intensive
The hotel industry is an industry that is classified as capital and labor intensive. This means that in its management, it will require a fairly large business capital. In addition, the hotel industry will also require quite a lot of manpower.
2. Influenced by circumstances
Hotels will be affected by circumstances, or changes that may occur in other sectors. Such as the economic, social, political, cultural or security sectors where the hotel is located.
3. Doing marketing simultaneously
The hotel will produce or market its products simultaneously. The activity coincides with the place where the services of the service have been produced.
4. Full day operation
The hotel will operate 24 hours a day, that means all day long. The hotel will operate without holidays, including in terms of service. The customers or hotel users, or the general public have a whole day to enjoy the services of a hotel.
5. Prioritizing customer service
The hotel will treat its customers like kings. In addition, the hotel will treat its customers as a partner in the business. The reason is because the success of hotel services depends on the number of customers. The more customers who use the hotel facilities, the better it will be for the hotel.
Types of Hotels
Tarmoezi (2000) explains that the determination of the type of hotel is independent of the needs of its customers. In addition, the type of hotel is also determined by the characteristics or characteristics possessed by tourists. Based on this, it can be seen from which locations the hotel was built. The types of hotels can be grouped into several types, including the following:
1. City hotel
City hotels are hotels that are generally located in urban areas. This hotel will generally be used by the public for temporary residence. This means that people will use the hotel in a short period of time.
City hotels are also referred to as transit hotels. Because, generally this type of hotel will be used by business people. They will take advantage of the business services and facilities provided by these hotels.
2. Resisential hotel
Resident hotels are hotels that are generally located on the outskirts of big cities. This hotel is located in a place away from the hustle and bustle of the city. However, this hotel will be close and easy to reach various places of business activity.
Generally, this type of hotel will be located in an area with a quiet atmosphere. Especially because this hotel is intended for people who want to stay for a long time. Resident hotels will be equipped with complete residential facilities. Bahlan, these facilities can be used for all family members.
3. Resort hotels
Resort hotel is a hotel located in a mountainous area. Not only that, resort hotels can also be located on the beach, on the banks of rivers, even on the shores of lakes. This hotel will generally be the choice of people who want to vacation while resting.
To get a calm and comfortable atmosphere, this type of hotel can be considered. Generally this hotel has a beautiful view. In addition to recreation, this hotel is also suitable as a place to relax.
4. Motel (motor hotel)
A motel is a type of hotel that is located along a highway or on its outskirts. This type of hotel will be located in a place that connects one city to another big city. These motel hotels are also often found in the city limits or near the gates.
A motel is a type of hotel that is intended as a place for a short or temporary rest. Especially for those who are traveling. This motel hotel can be used as a resting place for people who are tired or tired on the trip.
Hotel classification is also known as hotel classification. Hotel classification is a system for grouping hotels into several levels or classes. Grouping is done based on the size of a particular assessment.
A hotel can be grouped based on various criteria of needs. However, there are several criteria that are considered the most common to use. Meanwhile, since 1970 the Indonesian government has determined the classification of hotels.
The classification is based on certain assessments with the following conditions:
- Building area
- Building shape
- Equipment and facilities
- Service quality
However, in 1977 it seemed that this classification system was no longer considered appropriate. Therefore, a new matter was stipulated through the Decree of the Minister of Transportation No. PM. 10/PW. 301/GDP – 77 regarding business and hotel classification.
In the decree, the minimum classification of a hotel is based on several things. Including the following:
- Number of rooms
- Equipment in the hotel
- Service quality
Based on the classification of hotels in Indonesia that have been issued by government regulations, the Deparpostel is made by the Director General of Tourism with a decree or SK: Kep-22/U/VI/78. Then hotels in Indonesia are classified into five hotel classes. Are as follows:
- 1 star hotel
- 2 star hotel
- 3 star hotel
- 4 star hotel
- 5 star hotel
Hotels that are deemed unable to meet the standards of this class, or even below the minimum standards that have been determined, are called non-star hotels.
In 2002, the rules regarding hotel class were changed again. The new regulation is contained in the Decree of the Minister of Culture and Tourism No. KM 3/HK 001/MKP 02 regarding the classification of hotel class, the weight of the assessment from the service quality aspect is higher than the facility aspect in the building.
However, a designer and building planner who wants to build a hotel, especially the type of resort, can refer to the hotel provisions and criteria issued by the Directorate General of Tourism in 19995.
However, the number of rooms is not required to be the same or in accordance with the hotel class. As long as it is balanced with the supporting facilities. And balanced between expenses and income from the hotel.
These matters have been regulated based on the Decree of the Minister of Culture and Tourism No. KM 3/HK 001/MKP/02. Therefore, based on the hotel classification, if you want to build a resort hotel, you must have a really clear classification.
Resort hotel design and planning must consider the basis for assessing the five hotel classifications. Includes the number of rooms, facilities, quality of service and hotel equipment. This is done so that the purpose of classifying hotel classes can be achieved.
This book is very much needed, both by the general public who want to know what a sharia hotel looks like, academics who want to research more deeply about sharia hotels, investors who want to emigrate to build hotels with sharia concepts which are then welcomed by hotel operators, as well as investors. policy makers in the context of consideration of standardizing sharia hotels. By presenting the concept and its application, this book is expected to be able to add to the scientific treasures in Indonesia, and can help the development of sharia hotels in Indonesia.
Hotel Occupancy Type
Every hotel certainly has a type of hotel occupancy. The type of hotel occupancy is generally based on the occupants or customers who occupy it. The type of hotel occupancy is divided into several types. Are as follows:
1. Rooms by number of beds
- Single room, is a room that only has one bed for one customer.
- Twin room, is a room that has two beds for two customers.
- Double room, is a room that only has one large bed for two customers.
- Double-double, is a room that has two rooms. Each room has a double bed and can be used by four people.
- Triple room, is a room that has a double bed that is used for two customers, plus an extra bed.
2. Rooms by number of rooms
- Junior suite room, is a large room. This room consists of a living room and a bedroom.
- Suite room, is a room that has two parts. Consists of a bedroom for two customers, a dining room, a living room and a mini kitchen.
- President suite room, is a room that has three large rooms. These include a guest room, guest bedroom, dining room and kitchenette.
3. Rooms according to the position and proximity of the room
- Connecting room, is a room consisting of two adjacent rooms. The two rooms are connected by a door.
- Adjoining room, are two rooms that are close together and do not have a connecting door, or side by side.
4. Room according to direction
Inside room, is a room that is located facing the back of the hotel or facing the back.
Outside room, is a room that is located facing the highway or facing the street.
Lanais, are rooms that have a balcony or terrace. This room is located overlooking the garden or pool.
Cabanas, are rooms located in the beach or swimming pool area. This room will be equipped with or without a bed. The location of these rooms will generally be separated from the main building or main building.
5. Rooms according to the designation of the occupants
House used room, is a room used for hotel staff who have authority. This room can be used as a residence for a certain period of time due to official business.
That’s a complete explanation of the definition and characteristics of the hotel, as well as other important things that are a pity to miss.